We offer a 7 day exchange or money back guarantee or gift voucher guarantee on standard products "non custom or bespoke items" providing the goods have not been open or used and are returned in their original packaging. ALL bespoke orders are NON refundable nor can be exchanged. In the unlikely event you do not want to keep your purchase you must let us know within 7 days of delivery with an email. 
We will not be able to refund postage for goods that have been returned for full details please see our terms and conditions.